3CX Phone System Professional 256SC 1 Year Maintenance, Part No# 3CXPSPROF256
3CX

3CX Phone System Professional 256SC 1 Year Maintenance, Part No# 3CXPSPROF256

Availability: In Stock
$3,795.94
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Product features


  • Log staff in and out of queues.
  • Review the time your staff logged in and out of queues.
  • Easily see the number of answered and unanswered calls.
  • Review the average and longest waiting time your customers were in a queue.
  • Wallboards Display real-time queue and call statistics directly on a monitor.
  • Meet your customer service requirements by viewing all call events.
  • Screen calls by listening in without your employee or customer knowing about it with the Listen In feature.
  • Relate important information to your employee whilst theyre in a call with a customer with the Listen In & Whisper feature.
  • Assist both your employee and customer by joining a call with the Barge In feature.
  • Additional queue strategies include:Get instantly notified when callers have been in a queue beyond the set SLA time.
  • Round Robin
  • Longest Waiting
  • Least Talk Time
  • Fewest Answered
  • Hunt by Threes Random
  • Hunt by Threes Prioritised

*NEW IN THE BOX
*One Year Warranty